Terms rules for accounts and wallets
Our Terms & Conditions explain the account steps you accept when you create credentials, confirm your phone number and enter the lobby. You must provide accurate details, protect your password and tell us if account information changes. We may ask for a verification step before an
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account action is completed, including a wallet-related request. Access depends on local law and remains available only where local law permits. The same policy applies when your account shows DANA, OVO, GoPay, QRIS, bank transfer or virtual account as a payment route; the displayed route does
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not remove identity or transaction checks. If a rule affects your account, we use the contact path in the support panel to explain the next step. The current wording on this page takes priority over informal messages about account treatment.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
